Fix Problems, Not Just Symptoms with RCA

Effective Root Cause Analysis (RCA) goes beyond symptom-level fixes to drive lasting improvements. In this episode, Helen Swanson, Quality Manager at Sportech, shares insights on defining problems, eliminating bias, and using RCA tools like the three-legged 5 Why to prevent recurring issues. Learn how to collect reliable data, engage cross-functional teams, and implement mistake-proofing strategies that create real change in manufacturing.

Podcast Resources:

• Professional Yellow Belt Certification
• 6 Sigma Problem-Solving Bundle – Free Download
• Root Cause Analysis Workshop