Conflict, Communication and Collaboration
Workshop Description:
Communicating and managing conflict are among the most important and challenging jobs of leaders. Participants become more aware of conflict management strategies and when each of them might be appropriate. They will have the opportunity to practice collaboration skills (i.e. win-win problem solving and principled negotiation) through one-on-one skill practices and small group exercises.
Key Outcomes:
- Prevent unnecessary/unproductive conflict
- Create an open communication environment
- Select the appropriate conflict management strategy